Accessibility Statement - USA Group Skip to content

Accessibility Statement

 

Accessibility Statement for USA Group web

This is an accessibility statement from USA GROUP.

Measures to support accessibility

USA GROUP takes the following measures to ensure accessibility of
USA Group web:

  • Include accessibility as part of our mission statement.
  • Integrate accessibility into design and development processes.
  • Provide training to staff on accessibility best practices.
  • Conduct regular accessibility audits.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
USA Group web is partially conformant with WCAG 2.2 level AA.

Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of USA Group web. Please let us know if you encounter accessibility barriers on USA Group web:

We aim to respond within 4 business days.

Compatibility with browsers and assistive technology

The USA Group website is designed to be compatible with the latest versions of major browsers (Chrome, Firefox, Safari, Edge) and assistive technologies (such as screen readers and magnifiers), assuming the user maintains up-to-date software.

Technical specifications

Accessibility of USA Group web relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of USA Group web , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for USA Group web:

  1. Corporate video:
    1. The video may not include captions, audio description, or transcripts, which can limit access for users who are deaf, hard of hearing, or blind.
    2. The video was published before accessibility requirements were fully integrated into our content production workflows, and lacks synchronized subtitles or descriptive alternatives.
    3. We are currently updating our media library. This includes adding captions, transcripts, and audio descriptions to all corporate videos published before 2025. All future videos will be produced following accessibility best practices.
    4. If you need a transcript or assistance accessing the video content, please contact us at accessibility@usagroup.es or use the ‘report issue’ button on the video page. We will provide an accessible version upon request.
  2. PDF documents:
    1. Some PDF documents available on our website are not fully accessible to users with visual impairments or those who rely on assistive technologies such as screen readers.
    2. These documents were originally created using formats or tools that did not include accessibility features such as proper tagging, logical reading order, alternative text for images, or keyboard navigability. In some cases, the documents were scanned images of printed material without OCR (optical character recognition) applied.
    3. We are gradually reviewing and remediating PDF documents to ensure they meet accessibility standards (e.g., WCAG 2.1 AA). All newly published PDFs are created with accessibility in mind. We are also working to replace inaccessible files with HTML versions where possible.
    4. If you encounter a PDF that is not accessible or cannot be read properly with assistive technology, please contact us at accessibility@usagroup.es to request an alternative format. We will do our best to provide the content in an accessible format within a reasonable timeframe.

Assessment approach

USA GROUP assessed the accessibility of USA Group web by the following approaches:

  • Self-evaluation using automated tools (Lighthouse, WAVE, axe DevTools)
  • Manual testing of core user journeys

Formal complaints

If you are not satisfied with our response, you may contact the national enforcement body in Spain: Agencia Española de Protección de Datos: https://www.aepd.es/

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

USA GROUP
Communication Department

Date

Approval date: 6 June 2025